"Capturing the Wisdom of Crowds" by Kevin Desouza and Kendra L. Smith

Online civic platforms are all the rage today. They are emerging at an ever-increasing rate, all with the simple goal of harnessing collective intelligence to solve complex social problems and discover opportunities for innovation. Robert Steele, the author, activist, and advocate for open source intelligence, noted that citizen intelligence makes "possible the revival of the collective will of the people."